Q1:Can you engrave name/logo on jewelry?
A1:Yes,we can engrave name/logo/simple sign/words.
Q2:How many letters can engrave?
A2:We suggest no more than 16 characters.
Q3:About the engraved words color ?
A3:The finished word color defaults to Silver.
Q4:About the price of engraving?
A4:$0.99 (Name or Words)
$2.59 (Words and Pattern)
We suggest the less letters the better.(no more than 3 words on Jewelry)
Q5:Which products can’t be engraved ?
A5:Chain of bracelets and necklaces, the greater the polished surface, the better the engraving effect.
Q6:How to tell seller i want to engrave on jewelry ?
A6:The following picture is the ordering process. If you need more help, please feel free to contact our customer service.
|We provide 15 days Return Service|
|We will check every piece of products carefully before shipping, however some of them may get damaged during the transit, If you find any quality problem, please contact us within 15 days after receipt, we will resend you a new product or refund you payment.|
|Any Other Reason You want to refund|
|For any reason,you don’t like it or simply want to return, please contact us within 15 days after receipt, keep the products in the original condition and pay the shipping cost by yourself, we will full refund after receive returned products.|
|For any reason you are not satisfied with the your order, please do not rush to leave feedback or open dispute, please don’t hesitate to contact me. We pride ourselves on our excellent service and will do everything we can solve any problem you may have.|
|Your orders will be shipped out within 48 hours after payment. Below is the estimate delivery speed for your reference. Thank you!|
|Shipping Way||Delivery Time||Tracking Website|
|China Post Air Mail||15-45 days||www.17track.net/en/|
|Singapore Post||15-35 days||www.17track.net/en/|
|If your order cost exceed US $150, We will provide you free DHL, FedEx, or Aramex shipping service. (remote country request US $0)|